Terms of Service

Last Updated: March 19, 2026

1. Service Description

SOSFiler ("Company," "we," "us," or "our") provides online document preparation and business formation filing services. When you use our services, we act as the Organizer for your limited liability company (LLC) or other business entity. This means we prepare, sign as Organizer, and submit formation documents to the appropriate state authorities on your behalf.

Our services include:

• Preparation of Articles of Organization (or equivalent formation documents)
• Filing formation documents with the relevant Secretary of State
• Preparation of customized Operating Agreements
• Application for an Employer Identification Number (EIN) with the IRS
• Registered Agent services (first year included; renewal available)
• Compliance calendar setup and deadline reminders
• Preparation of supplementary formation documents (Initial Resolutions, Meeting Minutes, Membership Certificates)
• Generation of a Statement of Organizer transferring authority to Members upon formation approval
• DBA (Fictitious Business Name) filings
• Business license research and filing assistance

2. Customer Authorization

By placing an order through SOSFiler and completing payment, you ("Customer," "you," or "your") expressly authorize SOSFiler to:

• Act as Organizer for the formation of your business entity
• Sign formation documents (Articles of Organization or equivalent) as Organizer on your behalf
• Submit formation documents to the appropriate Secretary of State or state authority
• Apply for an EIN with the IRS using the information you provide
• Serve as Registered Agent for your entity for the period covered by your service

This authorization is granted through a legally binding clickwrap agreement at checkout, where you must affirmatively check a box confirming your authorization before payment is processed.

3. Scope of Service — What We Are and Are NOT

Our services are limited to administrative document preparation and filing. We do not:

• Provide opinions on the legal implications of forming a business entity
• Advise on entity type selection, tax elections, or corporate structure
• Represent you in legal proceedings or government disputes
• Guarantee the outcome of any filing or application
• Provide advice on compliance obligations beyond deadline reminders

You acknowledge that all business decisions, including choice of entity type, state of formation, and operating agreement terms, are your own decisions. We strongly recommend consulting with a licensed attorney and/or CPA before forming a business entity.

4. Fee Structure

4.1 Service Fees

Our service fees are clearly displayed before you complete your order:

• LLC Formation Package: $49.00 (one-time) — includes Articles of Organization preparation and filing, Operating Agreement, EIN application, first year of Registered Agent service, compliance calendar, and all supplementary documents
• DBA Filing: $29.00 (one-time) — document preparation and filing
• Business License Filing: $49.00–$99.00 depending on license type
• Registered Agent Renewal: $49.00/year (after included first year)
• Annual Report Filing Service: $25.00/year (optional)

4.2 Government Filing Fees (Pass-Through)

In addition to our service fees, each filing requires a government fee paid to the relevant state authority. These fees:

• Are set by the government — we have no control over their amount
• Are passed through at cost — we do not mark up government fees
• Are displayed separately at checkout so you can see exactly what goes to us versus the government
• Vary by state and filing type

At checkout, you will see a clear breakdown: "SOSFiler service fee: $XX | State of [X] filing fee (government charge): $XX | Total: $XX."

4.3 No Hidden Fees

We do not charge hidden fees, processing fees, or surprise charges. The price shown at checkout is the price you pay. Period.

5. Refund Policy

• Before filing submission: If we have not yet submitted your formation documents to the state, you may cancel for a full refund of all charges (service fee + government fee).
• After filing submission: Once documents have been submitted to the state, government filing fees are non-refundable (as the state has already received and processed the payment). Our $49 service fee is refundable if you are not satisfied — no questions asked.
• Government fees: State filing fees paid to government authorities are non-refundable once submitted. This applies to all government agencies. We will clearly notify you before submitting any documents to a state authority.
• Registered Agent refunds: Registered Agent renewal fees are refundable on a prorated basis for the remaining term if you transfer to another registered agent provider.

To request a refund, email Contact with your Order ID.

6. Organizer Role and Statement of Organizer

When we file your formation documents, SOSFiler is listed as the Organizer of the LLC. This provides privacy benefits to you — your personal information does not appear as the organizer on public filings.

Upon approval of your formation by the state, we automatically generate a Statement of Organizer that formally transfers all rights, duties, and authority from SOSFiler (as Organizer) to you (the Members) as identified in the Operating Agreement. This document is placed in your Document Vault in the dashboard.

Our role as Organizer is purely administrative. We do not retain any ownership, management, or decision-making authority over your entity after the Statement of Organizer is executed.

7. Registered Agent Service

7.1 What's Included

Your first year of Registered Agent service is included with your formation package at no additional cost. This includes:

• Designated registered agent address in your state of formation
• Receipt and forwarding of legal service of process
• Receipt and forwarding of government notices and correspondence
• Digital scanning and email notification of received documents

7.2 Renewal

Registered Agent service renews at $49/year. This rate is locked and will not increase.

• No automatic renewal. We will email you 60 days, 30 days, and 7 days before expiration. You must affirmatively opt in to renew.
• If you do not renew, you are responsible for designating a new registered agent with your state before your service lapses.
• We will never charge your payment method without your explicit consent for renewal.

7.3 Cancellation and Transfer

You may cancel Registered Agent service at any time:

• Email Contact or use the self-service option in your dashboard
• We will assist with transferring Registered Agent designation to your new provider
• If cancelled mid-term, you receive a prorated refund for the remaining period
• You must file a change of registered agent with your state — we provide instructions and can assist for no additional charge

8. Auto-Renewal Policy

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• SOSFiler's total liability to you for any claims arising from or related to our services shall not exceed the total fees you paid to SOSFiler (excluding government filing fees) in the twelve (12) months preceding the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of business opportunity.
• We are not responsible for delays, errors, or rejections caused by state government agencies, the IRS, or any third-party authority.
• We are not liable for any business decisions you make based on information provided by our service.
• We are not liable for the legal sufficiency or enforceability of any documents we prepare — our documents are based on standard templates and the information you provide.

10. Privacy and Data Security

We take the security of your personal information seriously. A summary of our data practices:

• What we collect: Names, addresses, email addresses, and SSN/ITIN (for EIN filing only)
• How it's stored: All sensitive data (SSN/ITIN) is encrypted at rest and in transit using industry-standard encryption (AES-256)
• Who has access: Only authorized SOSFiler personnel directly involved in processing your filing
• We never sell your data. Your personal information is never sold, rented, or shared with third parties for marketing purposes.

For complete details, see our Privacy Policy.

11. Data Retention and Deletion

• Formation documents: Retained in your Document Vault for as long as your account is active
• SSN/ITIN data: Encrypted and retained only for the duration necessary to complete the EIN application, then permanently deleted within 90 days of EIN receipt
• Payment information: Processed by Stripe — we do not store credit card numbers
• Deletion requests: You may request deletion of your personal data at any time by emailing Contact. We will comply within 30 days, except where retention is required by law.

12. Accuracy of Information

You are responsible for the accuracy of all information you provide. We prepare documents based on the information you enter in our wizard. Errors in your submitted information may result in filing rejections or incorrect documents. Please review all information carefully at checkout before authorizing us to file.

13. Governing Law and Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Washoe County, Nevada. Each party shall bear its own costs and attorney's fees.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

15. Contact

If you have questions about these Terms of Service, contact us:

• Email: Contact
• Website: sosfiler.com